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Find answers to frequently asked questions about Kent and Medway's NHS Talking Therapy service. If your question is not answered here, then you can get in touch with our specialists today to discuss your queries.

I don’t feel sad, anxious, or worried all the time; should I be accessing a talking therapy?

Yes! It’s important to access our services as soon as you can and not leaving it until you’re feeling at your worst. Our free NHS talking therapies really can make a huge different to your mental health if accessed as soon as you start feeling your symptoms.

How do I access a local talking therapy?

You can self-refer to our talking therapies service by calling, texting or filling out our online form. Or you can go to your GP or other health care provider and ask them to refer you directly to us.

What’s involved in the assessment process?

Our assessment process is a way for us to chat with you and work out which of our free NHS talking therapies are best suited to helping you with your mental health. It involves a member of our team talking this through over a call or video chat – really is as simple as that.

Will I have to wait a long time to start my talking therapy?

Our waiting list time vary, based on your circumstances and availability of the best talking therapy for you locally. We are commissioned by the NHS to work to 95% of all our treatments being started within 18 weeks long. We also offer a range of self-help mindfulness activities which you can complete ahead of staring your talking therapy too.

What is IAPT?

IAPT stands for Improving Access to Psychological Therapies. Talking therapies are a part of the ways in which IAPT services can be access to ensuring better mental health for everyone.

Who are Kent and Medway Talking Therapies

We are a collaborative partnership, between Vita Health Group and We Are With You, providing a range of free talking therapies on behalf of the NHS within the Kent and Medway area. We provide a wide range of talking therapies and can help you access the professional support you need close to where you live or work.